[Resolved] Samsung India — Product | |||||
I bought a samsung 7 prime barely 2 months ago and i must say being the first time using samsung am completely disappointed. The phone got bad within 2 weeks, i visited your office and i was asked to pay 6000rs to fix a phone of less than 2 months. Stop giving bad product to us, it's not fair. If we buy a product with out money, we should get the money's worth. Was this information helpful? | |||||
Jun 26, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 26, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd