[Resolved]  Samsung India — product delivery issue

Address:8th Floor,Marvel Edge Building, Viman Nagar, Pune, Maharashtra, 411014

Hi

Dear team

I have paid the amount on 7th march 2019 for m30 handset but still not received handset

(Order #[protected])
Order details :- galaxy m30 (6gb ram)
Sm-m305fzbg
Qty: 1
Amount paid date :- -7th march 2019

Please let me know when i will get my handset... Its more than 10 days over.. Still there is no dispatch details available..

Thanks
Raj bharadwaj
[protected]
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Apr 23, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Mar 18, 2019
Updated by RajBharadwaj
Hi Team
It's almost 11 days over and everytime you and your team replying
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

When you have resolution then please mark a mail to me till the time please don't reply ..

Thanks & Regards,
Raj Bharadwaj
[protected]
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