[Resolved] Samsung India — product delivery issue

RajBharadwaj

from Pune, Maharashtra

Address:

8th Floor,Marvel Edge Building, Viman Nagar, Pune, Maharashtra, 411014

To
The nodal officer

Sub: product deliver issue

Sir,
I m very much disappointed with the services of samsung mobile, now its a almost 11 days over after payment done but still handset not received, i have registered a lot of complaint but no action has been taken so far so it is requested to kindly short out my problem. I m very disappointed by the service of your company. Please short out my problem early to earliest as possible. I have last solution to solve my problem to go consumer court for file my problem.

Order #[protected]
Galaxy m30 (6gb ram)
Payment date:- 7th march 2019

Thanks
Raj bharadwaj
[protected]

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Apr 18, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd