[Resolved] Samsung India — product demo and installation | |||
I bought a samsung 55 inches tv, on 15th january at bajaj electronics, hyderabad. The product delivery was on time, but the service engineer is not coming to visit and set up the television. We are waiting, by staying at home but, they always keep postponing the time whenever i call, they said the engineer will be at 10 am since day 1, but no one is coming they are always postponing What can i do Was this information helpful? | |||
Feb 18, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd .