[Resolved] Samsung India — refrigerator burn no problem resolve

Sanjmani

from Pune, Maharashtra

Address:

Kolhapur, Maharashtra, 416001

As per your request following are the several references
1-3-18 no. [protected]
3-3-18. No. [protected]
5-3-18. No. [protected]
8-3-18. No. [protected]
13-3-18 no. [protected]
My email address
[protected]@gmail.com
My mobile number
[protected]
Hope all above information will help to resolve my refrigerator problem as early as possible as it's taken already 20 days.
Expect positive feedback from samsung

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Apr 21, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Mar 23, 2018

Updated by Sanjmani Repetitive follow ups till date now Samsung executive says refrigerator burn due to external heat or fire, as already mentioned that burn occurred at 12.30 pm in afternoon no issues of electricity so we need not use a candle for light, only on picture captured by engineer samsung resolved it due to external heat no manual evaluation done by engineer.