[Resolved]  Samsung India — Refrigerator

Address:Ernakulam, Kerala

I am very disappointed with the companies service . My refrigerator got complaint before 1 month .we called the service centre and they told the board is complaint and they could replace the board within 3days and we also paid 1000 rupees as advance. Now its been 1 month, they returned the advance and said that the board is not available in the company. We need a quick solution for this problem, we have waited for a long time.
COMPLAINT NO: [protected]
COMPLAINT REGISTERED ON - 7/3/17
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Apr 22, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Please change the tizen processer to android processer please it is a request

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