[Resolved]  Samsung India — refrigerator

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,
I am very dissatisfied customer of your company i have cheated by your service center & also by call center. My complaint is pending with your sercive center for last 17/07/2018. I have launge a call in call center on 17.07.2018 low cooling problem & your eng. Comes to my house on 19.07.2018 he put gass on refrigerator & says it will work ok & received rs 1533/- for gass charging and give three month warranty. After 1 week problem accrod same on my refrigerator i will launge another camplaintt on 30.07.2018 one again your eng. Come and goan through same process of gas charging and says this time no problem comes again. After 3 days my refrigeration have no cooling issue & i will luange a call again this time they tried three day and then pick up my refrigerator to workshop then he says this is not repairable because same part name couplari was gam & offer me 10 discount there after we call several times and ask for my refrigerator they says i am talk to company but ther are no feed back given. After talking to sevarial time to your call center my refrigetor will delevered without repair to my house on 12.10.2018 &
Condition was so dirty and not working condition my refrigerator pcb was changed & all pipes are open codition. So i want you to take action against service center name - digi services limited, address - d-1 sector-3, noida, up-201305 and give solution to me as soon as possible i will filling so harassed plsease do some thing against this service center model no - rt29harzasp sr no-030d4paf501112f date of purch-14.07.2014

With regards
Sanjay bisht
N-107, sector-12 noida
Tel-[protected]