[Resolved]  Samsung India — refrigerator

Address:

380022

I have purchase the samsung side by side door refrigerator 1 year back there was a fault in the machine about the concealing leakage i have told to the service agent they tol me that they have to take the machine to service center than from 6 days it in service center they told me that they will reponse us in 2 days but when we call yesterday they told that it companys fault we will give you refund after deducting 10% charge and they have taken all the doc like check copy bill and id proof we had submited to them but evening we received the call from himanshu the supervisor they behave so rudely and told we will charge 22% and told that we will transfer whil it told we will refund deducting 10% we have book new fridge as it was summer and all the stuff at home are getting worse of no use and today they behave so rudely to us and disconnected the call wothout listening to us it seems like we have made the mistake by purchasing the product of refrigerator amd told us that you product got repaired and we are delivering to you the matter is the product which is not repairable how it got repair in one day only so it my request to look in the matter and do my full refund as per the bill amount