Samsung India — refrigerator

CA Kriti Mittal

Address:

Gaushala road, Muzaffarnagar, Uttar Pradesh, 251001

We purchased the product in the month of 29/05/2013 with the warranty period of one year but the warranty of compressor was of 10 years. We already have tried repairing the defect of compressor around six times but all in vain and samsung customer service is not co-operating. Therefore, we need to have the paid amount back including all the expenses which we have paid in the reparation of this product.

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Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Feb 19, 2020

Updated by CA Kriti Mittal My email id is kriti.[protected]@gmail.com
Phn no is [protected]