[Resolved] Samsung India — refrigerator cooling problem | |||
I had been facing problem with the Samsung refrigerator. There was no cooling in the lower door but the freezer part was working ok. I registered complaint and the person came and changed some parts and repaired it. after 2 months again faced the same problem, the mechanic came as sent by customer care changed some part again and charged 750/ like earlier. I paid twice for the same problem in February end.But after 10 days of repair I am facing the same issue. Cooling is not happening in the lower door. I dunn know what problem you pepl are addressing. Does the person who come to repair even know about actual resolution. Highly unacceptable from such brand. I expect urgent and serious resolution for this. If you people cannot solve the issue it's better to confront rather than charging people money again n again. Very poor service Was this information helpful? | |||
May 26, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
Add a Comment | |||
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment