[Resolved] Samsung India — refrigerator demo not given by companies person | |||
We purchased a samsung refrigerator model rt39m5538ut on 15.09.2017 from authorized samsung dealer (Shyam enterprises). The refrigerator was delivered to us by a rikshaw person and no demo was given about the various functions available (As it is 5 in 1 model). Now our freezer compartment has stopped working. The dealer should be responsible for having a product not only just delivered but having a representative sent to explain all features and to have a customer satisfaction report signed by the owner. Samsung representative closed demo call after calling one time my no. Is [protected] His name is akhilesh singh & his mobile no is [protected]. If any samsung service guys reaading my complaint then please call above representative. Was this information helpful? | |||
Oct 22, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Frouds and chits funds pls dont.s belive this chits funds we west94000
And 90 days so donts give any file
And money transfer in this company
My cell no.[protected]