[Resolved] Samsung India — refrigerator not working

Imaad Uddin

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500028

I purchased samsung refrigerator in year 2017 and 3 months before it stopped working i registered a complaint to costumer care but very slow action was taken then again a month after repair the same problem is faced by me
The work and product is very unsatisfactory and the service of customer service is really worst i request to take an immediate action against samsung as it's not a product of 1000 or 2000 but is worth 65000 (Sixty five thousand inr) and the technician is not responding to complain and ignoring the problems of the customer's so please it a request to take a strict action

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Jan 3, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Nov 29, 2018

Updated by Imaad Uddin [protected] is my mobile no.
[protected]@gmail.com
2159072 is complain id