[Resolved]  Samsung India — refrigerator not working since last 4 days

Address:

Ghaziabad, Uttar Pradesh, 201010

Really not happy with samsung even by paying rs 50000/- refrigerator. (Bill dtd 08.05.2014 enclosed)
Last year gas recharged.
This year again suddenly it comes to shut down condition.
After several follow up person came and said compressor is not working, need replacement.
Bought with ten year compressor warranty, but company is not replacing.
Asking us a simple sticker to be provided, how can customer keep a paper sticker for 10 years.
Warranty is given for money, which we had paid.
Need to understand reliability of company.
Why should we buy samsung, if they are not able to satisfy customer.
Maruti is committed for 10 years parts replacement, but even after 15 years they are providing spare parts that too only by availability of vehicle not by stickers.
Record keeping responsibility lies with samsung.
Yogander taneja
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