[Resolved]  Samsung India — Refrigerator repair is not getting done on time

Address:

500049

Hi,

I have raised complaint for fridge issue. My complaint number is [protected]. As on today they have not fixed the problem and not eta as well. When i requested to talk to supervisor of your executive (Rudika) on may 23 2017 at 12.45pm. She gave the reference number "[protected]" and manager will call back to me with in 4 hours. But so far there is no call back from any of the manager.

When i called the hyderabad office no:[protected], no one is lifting the phone.
Due to this delay, so many of our items got spoiled and it created lot of inconvenience to our family. I want your immediate attention to my issue. If samsung is not in position to do it then i will get it done from others. But when ever i call your customer care they are saying it will done on the same day. So far i have called 6 times to your customer car.