[Resolved] Samsung India — refrigerator... shameful experience with samsung... | |||
I ordered a samsung refrigerator from electronic paradise indirapuram (Up) on 29th of december 2018 which got delivered to my address on 5th of january 2019, however it was a damaged model and thus i asked for replacement of the model. The company personals took back the new fridge as well as the old one which was to be exchanged... Till date i have only been receiving fake commitments from samsung officials about the delivery of my order however nothing has been delivered till date and it had already been almost a month... It had been such a shameful experience from a brand leader like samsung and that too for such an expensive product... I am desperately looking for an immediate resolution to my concern... Regards Dr. Mayank tomar [protected] Was this information helpful? | |||
Feb 24, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 21, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
I am using Samsung J8 six months Mobile, Suddenly it got blast in my home. I have given the mobile in service centre for service, but they denied for service. Giving estimation for 28000Rs, I brought this new mobile for 18000.Samsung is cheating customers.
My contact details +91 [protected]
My contact details +91 [protected]
Samsung India Customer Care's response, Jan 23, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd