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Samsung India

[Resolved]  Samsung India — refrigerator - the

I have purchased the refrigerator for rs.400000 /- in 2016. The same is not working properly. I have raised the complaint and nobody has bothered to take the complaint. The customer care numbers are not working.

Afterwhich managed to reach out to a customer care associate and they said that the same will be resolved... Butr there is no action from them.
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Complaint marked as Resolved Mar 10, 2019

Complaint Status


[Feb 03, 2019] Samsung India customer support has been notified about the posted complaint.
Verified Support
Samsung India Customer Care's response Feb 04, 2019 Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    71%
    Complaints
    14047
    Pending
    0
    Resolved
    9724
    View all 14047 complaints
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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