[Resolved]  Samsung India — Refund/ Payment of Samsung A8 not received

Address:Palwal, Haryana, 121102

I have purchased a A8 mobile on dated 02.02.2016 and due to technical issues i have submitted it in Samsung Service Center at Palwal (Haryana) with the Bill number [protected] on 13.10.2016 . As per the service center the problem cannot be resolve & the refund of mobile will be transfer in your accounts. Due to this i have submit with all relevant documents on dated 18.10.2016.

But till now neither i got the mobile nor the payment submitted in my account.

Please resolve the problem asap.
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May 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Feb 09, 2017
Updated by sunil0000
till now no one contact me in this regard
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