[Resolved] Samsung India — regarding internal memory (16gb instead 32gb) | |||
I had purchased samsung galaxy j7 prime from new universal mobile cafe jagat farm market, gamma-i, greater noida (U. P.). At the time of purchasing i was informed that this mobile has 32 gb memory and same was mentioned on phone box and on bill provided by the seller. Later on i came to know that only 16 gb memory is shown by phone. It is fraudulent done by the company or by the seller. I want a resolution of this problem. Otherwise, i will go to consumer court. Pls resolve my problem as soon as possible. Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Samsung India Customer Care's response Dear Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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