[Resolved] Samsung India — regarding order id [protected]. earbuds missing

[Resolved] Samsung India — regarding order id [protected]. earbuds missing

R rafsdream from Indore, Madhya Pradesh

Dear sir Mai s10+ ke bundle offer mai samsung earbuds 8th march ko order kiya thha jiska order id [protected] hai. Mujhe aaj 19th march ko packet delivered hua. Jab maine earbuds wale box ko open kiya to uske andar only cable box thha or earbuds nhi thha. Iske regarding maine turant toolfree number mai aapke representative se talk kiya ki aage mai kiya kru. To unhone reply diya aap some snap samsung store ko mail kijiye. So mai some snap attached kr rha hu es mail ke sath. Plz do needful. Thank you Swarndeep kumar [protected] +7 photos Was this information helpful? No (0) Yes (0)
Apr 25, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Mar 20, 2019 Updated by rafsdream Please update soon regarding my order issue. Verified Support Mar 22, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Mar 25, 2019 Updated by rafsdream Maine many times mail kiya all snap share kiya but more than 6 days ho chuke hai or mujhe abhi tak koi solution nhi mila hai. Plz give me solution.
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Comments

Elang.R

from Madanapalle, Andhra Pradesh

I buy a Samsung galaxy m20 mobile last month end[protected] via Amazon India ( I have proof for that ) that mobile hanging verymuch I upset from this mobile while buying this mobile I thing Samsung is a good company but before it you make me a fool from this problem

Samsung India Customer Care's response, Mar 22, 2019

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd