[Resolved] Samsung India — Regarding product delivery | |||
I have order for tv on march 17, 2017, my order id #[protected] I was told that delivery will be done in 15-20 days but its still in pending state. I have submitted 100's of query since then but only getting one irritating response : "we would request you to wait as we are awaiting the revert from concerned department. We will get back to you within 2-3 working days." Please do resolve my problem or cancel my order. Was this information helpful? | |||
Jun 27, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 26, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd