[Resolved] Samsung India — regarding repeated problems in samsung front load washing machine | |||
I have bought the samsung front load washing machine on 14 july 2017 (Product no. Ww60m206lma/tl). I have discovered that the door of machine is not locking and the display is not working. The machine has faced the the same problem two times earlier Since the product is still under guarantee period i request you to confirm whether you will arrange for the item to be collected and provide me the new product or reimburse me for the cost of returning it. I am attaching the bill along with this letter. I request you to recieving your satisfactory proposals for settlement of my claim within 7 days of date of this letter. You can contact me at my mobile number [protected] Yours sincerely Kiran srivastava Was this information helpful? | |||
Feb 13, 2018 Complaint marked as Resolved The damaged part was replaced with a new one by the Samsung engineer. And the assurance is given that the machine will be replaced if same problem will occur further Samsung India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
61%
Complaints
18882
Pending
0
Resolved
11168
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment