[Resolved] Samsung India — regarding the most irresponsible and inadequate response to problems faced by me with my h60 samsung machine | |||
This is Dr Kiran Mann possibly the most enthusiast supporter of Samsung considering the fact that i purchased two machines for myself and recommended to so many colleagues of mine. But this is to my utmost dissatisfaction that i have not been even heard once by the Samsung people even after repeated reminders. The machine is a failure. Not only the hardware but the software is [censored]. The calculations are all wrong. Even the RMPs make fun of the wrong date calculations. It hangs so frequently that i donot know how to go about it. And it has not been even one year and it has worried me so frequently that i sometimes am so angry and frustrated i cannot explain. The only mistake on my part was to trust samsung and then go about politely about all the problems. I should have really used all the social media and contacts that i have to urge everyone to boycott the rubbish that samsung is selling My language might seem harsh at the moment but keep in mind it is coming from someone who has actively promoted the company for such length of time. Was this information helpful? | |||
Aug 7, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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