[Resolved] Samsung India — Regarding warranty cover | |||||
My name is dhawal beohar from jabalpur (Mp). Purchased my phone (Samsung galaxy s7 edge) on 26/09/2016 from abhishek electronics, jabalpur (Mp), my phone has a malfunction as in form of pink-strip in lcd display, company accept it and advised to change the display unit. As the phone is under warranty it has to replaced free of cost but later it refuses to replacement/repair of screen of mobile phone under warranty cover with excuse of dent in volume button. Purchased item bill detail and receipt from customer care center is enclosed Was this information helpful? | |||||
Jul 17, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Jun 09, 2017 Rahul3554's response I am going out of contry no more receive delvery any one
Verified Support Jun 15, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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Greetings from Samsung.
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Best Regards
Samsung India Electronics Pvt Ltd