Samsung India — regards corporate special offer

Samsung launched corporate special offer which is started on 14th december and ended at 28th december. I have confirmed with team that samsung a7 is eligible for corporate cash offer using hdfc credit card and with registration of corporate email.

Then i have purchased samsung galaxy a7 with order id :[protected] in corporate special offer with cashback. And my mobile has been successfully delivered on 22-dec-18. I spoke to one of samsung customer representative team regards cash back. They said that i will getting back in month of april. Again i contacted that support team in the month of may, now they are saying that it is not eligible. I have raised complaint on this issue again. They have promised that your issue will be fixed soon. The still i haven't received my eligible cashback. I am really disappointed with their service. Please consider this issue and it's been seven months almost over.

I don't want to disclose my mobile no and email address. Please trace my order item with given orderid to see my mobile no and email address. I have attached proof of screenshot where you are able to see offers list in the complain. I have bought it for rs.19855 in that corporate offer now it is availabe for rs.15719 over. Even i am not happy with mobile samsung galaxy a7 which is not performing well. I have attached reference bill with orderid. Samsung support team suggested me to use my corporate email to avail that service. So as they said i have used my corporate email and hdfc credit card to avail that service. But team has failed to providing better service.

Acknowledge me on this issue and kindly do the needful at the earliest.