Samsung India — repair services for refrigerator

Address:New Delhi, Delhi, 110088

This is regarding my complaint against the poorest service ever imaginable provided to me for repairing my refrigerator.
Since past few months i have been facing problems related to cooling in my refrigerator. Specifically, the refrigerator had stopped cooling at all.
Aurhorized service provider had sent their incapable engineers to check it, and even after staggering 6 (Six) repairing attempts, and thousands of rupees which i had to spend, the problem remains unresolved. Latest complaint number is [protected].
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Samsung India customer support has been notified about the posted complaint.
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Its been two yrs since we gt the tv.a samsung technician told tht fungus has been formed. And he tells the board cannot be replaced.how is it possible to change a branded tv only after two years. ?look into the prob asap. Make sure that the board is been replaced. Cant accept the fact that a branded company would Could come up with such a fault
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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