[Resolved]  Samsung India — Repairing of phone

Address:Udaipur, Rajasthan

I vistited samsung care centre before a month for reparing my fon. They said displays are short so vist aftr 15 days. After 15 days they said same yet short. Finally after a month they took my fon for repare now more than 10 days passed i didnt receved any coll from care centre..
Before 2 months my friend submitted his phone at care centre for the same purpose. He got solution in 24 hours so its requsted kindly solve my problem as soon as possible, because its really too long time to repare a display in 10 days.
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Jan 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Dec 19, 2016
Updated by gaziabas
Bill no. [protected]
Verified Support
Dec 21, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Samsung did not replace my screen even after being in warranty it was there manufacturing defect had to spend 8000 bugs n replace screen .

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