[Resolved] Samsung India — repairment | |||
I submitted galaxy s6 at service center with microphone malfunction issue adter 15 days u recieved back my phone but they had killed the front camera of the phone and are nt taking any responsibility. This is worst my phone costs 40000 rupes and they destroyed my phone.. I want a new phone or i m going to sue entire samsung corporation. [protected] Was this information helpful? | |||
Sep 29, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Aug 24, 2017 Debajit Baishya's response How can they closed a service request with any service
Verified Support Aug 29, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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This is ridiculous and non chance which make me angry and frustrated. The Samsung company is for Advt in Tv or mass media not for service.
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd