[Resolved] Samsung India — s10+ delivery | |||
Dear team, Pfa of required images. I have purchased below mentioned device from your website i. E Galaxy note 8 Gear vr Galaxy s3 Never face thia kind of experience and today i am very disturbing and disheartened from you people. You delivered a used phone as seal was broken and missing accessories (Earphone and connector) Also i observed screen of the phone i. E somehow it is not new might be it is my doubt. So i have spent 67k bucks and can not use it with any doubt. Return this product as soon as possible and refund my money. Was this information helpful? | |||
May 26, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Sir please i request my phone is off automatic but sir jase or kisi phone se call kro to usme sunai deti h bell jaa rhi h mgr usme koi dikhai nhi de rha h or mera phone silent pe h agr display jaati to phone vibrate to hota
Samsung India Customer Care's response, Apr 26, 2019
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Tue, Apr 16, 3:58 PM (7 days ago)
to me
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Hi Ravi,
Your ticket #1084279 has been updated.
ravi.[protected]@indiamart.com
[protected]
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd