[Resolved] Samsung India — s8 order cancelled after payment | |||
I ordered s8 in summer sale and payment was made. Order is in shipped category. Samsung cancelled my order as seller refused to fulfill at price offered in sale. What a shame such a brand which spends billion on advertisement does this to consumers. Additionally price of gear sport under emi was shown incorrectly at 23k on product page. While on payment page it was 18 k. I had to cancel order as cce was not sure what was final price. Wasted a day Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 24, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Verified Support May 24, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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I am a samsung custmor they don't help me
They don't have talking manner
Add. (Shree nath mobile, near love garden
Bhilwara Rajasthan)
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd