[Resolved] Samsung India — s9 plus cashback not received

sujith mohandas

from Bengaluru, Karnataka

Website:

Samsung india

Good day,

I had purchased galaxy s9 plus 128gb under cashback offer with icici credit card on 23rd may 2018. I am entitled to receive a cashback of 9000/- inr within 90 days of purchase to my credit card account. I have not yet received the amount.

I am attaching the details of purchase transaction receipt which clearly states the cashback.

Following proof of documents attached.

1. Original purchase invoice.
2. Icici credit card transaction slip indicating cashback of inr 9000/- within 90 days of purchase.

Thanks & best regards
Sujith mohandas

+2 photos

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Oct 21, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd