[Resolved] Samsung India — samsung 55" led tv | |||
Dear sir/ madam, Sub: service registration no.[protected] We registered a complied with service registration no. [protected] on 23.03.2018 we are provided with the details of service engineer and his mobile no. The service engineer visited our place and inspected the tv he promise to get back within two days however we have not yet received any call from him till how and his not attending nor returning back our calls surprising we received a sms stating that the service order is cancelled due to non approval of estimate we were not provided with any estimate till now and hence there is no question of its approval. I request you to look into the matter and provide the solution to the problem immediately. Thanking you, Yours, M. Murali #9/16, west natesa nagar, Virugambakkam, Chennai 600 092 Tamilnadu. India [protected] Was this information helpful? | |||
May 18, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
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Cell [protected]
Name Imran
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd