[Resolved]  Samsung India — samsung a. c model no. ar18rv3pawkxna not working / not cooling

Address:

Lucknow, Uttar Pradesh, 226016

Dear sir,

Yet not get the resolution of my ac issue still service center doing only the formality call and ask for gas refill of new ac purchase which is really sad to see with a big brand not seeing the customer issue which really genuine.

Let me know on which date i will get the resolution or a response from your team members without doing the formality actually work on the issue.

Purchase ac in 18march 2019. Need immediate action bcuz my family is really suffering from heat and new ac is not at all cooling since purchase.
Number or time service engineer came but unable to resolve the ac cooling now they ask to refill the gas but i want the replacement as it's a defective ac which is a genuine concern.

If any medical issue faced by my family who will the responcible samsung company or me who has chosen samsung product.

Regards
Vikas kumar jaiswal, lucknow
+91 [protected]