[Resolved] Samsung India — samsung a6 mobile

geetha daliboyina

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

I am d uma maheswararao my sister purchase samsung a6 mobile (22000 rs.)june-11-2018.This is new mobile recently launching. This mobile was failure mobile not supporting internet & signal no of times i came to samsung promoter & samsung service center.Still not rectifiaid my complent.Service perosn as told to change the mobile mother board and spares.But i am not accepting.Resion was 4 times i am came to services center updated soft ware only with out checking my mobile.No signal pickup sir this mobile i am facing this problem last one month.Please help me sir.[protected].
Complent no:[protected].

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Aug 20, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd