[Resolved]  Samsung India — samsung a6+ mobile

Address:411015

Sir, my name is bk dubey, maine apna mobile 10.08.2018, pranita mobile shop se purchase kiya tha. Kuch hi dino ke baad mera mobile rear bend ho gaya, is baat ki information maine customer care pune mai di, unlogo ne mujhe wapas kar diya, dubar jab mera mobile jada bend hone laga to main dubara customer care main gay aur unlogo ne mujhe mera mobile apne pass deposit kar liya bill no-[protected] dated 24.12.2018.

16 dino tak unlogo ne apne pass mera mobile rakne ke baad mera mobile return kar diya aur bol ki abhi tak approval nahi aai hai,

Mujhe darr hai ki kabhi mera mobile blast kar gaya to mai apni jaan tak chali jayegi.

Customer care walo ne ab mobile repair na karne ke instruction de diye hai.

Aapse request hai ki mere is complaint ko dhyan mai rakh kar meri proble slove karien.
Thank you
Bk dubey
+3 photos
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Mar 20, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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