[Resolved]  Samsung India — samsung a7 2016

I have repaired my mobile screen paying rs.5400 from the service center located at ghatkopar east near noble chemist and the mobile was not repaired properly from the day 1 inspite of paying so much. I stay outstation because of which i was 2 days late from the warranty period and the service center people have denied to get it repaired now. It has been highly disappointing from your side as the service provided by the service center is not up to the mark and is causing such an inconvenience to the loyal customers like us. There has been no proper service from your center and this has resulted in a major downfall in your image and loyalty which was earlier prevailing within us.
Worst service ever. From now will discontinue using samsung products and will stop others also to do so as they are just present to fool the customers here.
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Aug 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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