[Resolved] Samsung India — samsung a7 2016 | |
I have repaired my mobile screen paying rs.5400 from the service center located at ghatkopar east near noble chemist and the mobile was not repaired properly from the day 1 inspite of paying so much. I stay outstation because of which i was 2 days late from the warranty period and the service center people have denied to get it repaired now. It has been highly disappointing from your side as the service provided by the service center is not up to the mark and is causing such an inconvenience to the loyal customers like us. There has been no proper service from your center and this has resulted in a major downfall in your image and loyalty which was earlier prevailing within us. Worst service ever. From now will discontinue using samsung products and will stop others also to do so as they are just present to fool the customers here. Was this information helpful? | |
Aug 4, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 04, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
Add a Comment | |
61%
Complaints
18880
Pending
0
Resolved
11168
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment