[Resolved] Samsung India — Samsung A7 2016 repair issue

Riyaz Shaikh1

from Mumbai, Maharashtra

Address:

Nashik, Maharashtra, 422101

HI,

Im Riyaz Shaikh, From Nasik, Maharashtra, India, Im surrender (Bill no. [protected]) my handset SM-A710FZDFINS to service center second time with same issue on 21st March 2017. but unfortunately the part (Battery) not available so I demand my money back but still no reply or action taken from samsung India Executive.

I request you please look into query and give me Mobile Handset back with necessary action on priority or give me my money back.

Acknowledge receipt attached for your reference.
Regards

Riyaz Shaikh
Ph.[protected].

+1 photos

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May 12, 2017

Complaint marked as Resolved

Dear Samsung Customer care... Thank you for resolved complaint in said timeline. Im very satisfied.

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

May 12, 2017

Updated by Riyaz Shaikh1 Dear Samsung Care,

Im surrender my handset with Bill no. [protected] on 21 March 2017 with the issue of Battery after taking many followup through consumer forum Samsung after I get replacement of New handset on 26/04/2017 by using that handset Im facing issue in Line in display by using in 8 days.

but this line growing after day by day so I surrender my handset to service center on 10/05/2017 with bill no. [protected]. in Alphabetic Business Machine service center Nasik.

I think samsung decided to harass their customer by giving faulty refurbished handset in new packing.

I also demand my money back in last complaint because Its my third time to submitting my mobile in samsung service center within few days.

Why samsung people enjoying customers patience.?? Why samsung people Playing & enjoying with customers patience????

I ONCE AGAIN DEMAND MY MONEY BACK

because I wont harass again with these pathetic service.

Regards

Riyaz Shaikh
Ph. [protected]