[Resolved] Samsung India — samsung a7 2018 mobile

Williams B Padam

Address:

Idukki, Kerala, 685584

Hi, recently i purchased a new mobile, samsung a7. Today i recieved an update. After the update i am facing several issues like network error. I am nit getting internet most of the time. Kindly do something with new update released (309mb). Even my friend is also facing the same issue after the update. I think this problem is seen in most of the devices after the update.
Kindly do the necessary things and sort out my problem.
Thankyou
[protected]@gmail.com
Mobile number [protected]

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May 6, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd