[Resolved] Samsung India — samsung ac (ar18mc3udmcnna) pathetic product from samsung. | |||
Pathetic product from samsung. There is a proverb i. E. One who knows no dance claims that the stage is tilted same is the case with samsung who has no idea in home appliances manufacturing but they have started to manufacture ac and freeze.in my opinion, they are good at making tv and mobile phones and they should continue that only. I am really frustrated with my samsung ac (Ar18mc3udmcnna) which i bought last year in the first week of april and same got installed after 15 days. Now after one year and four months, ac stopped cooling and i complained and asked for the engineer visit. One engineer came to my place and said gas refilling will be done and it will cost rs. 2400 and i agreed and asked him to do the same, he said another engineer will visit to refill. One day after two engineers again visited my place and now they are saying complete cooling coil is damaged and it will cost around rs. 13000. I will pay this amount as well but the explanation which i received from the engineer that it was damaged because there is a lot of pollution in delhi. As we all know delhi is among the most polluted city then why the brand like samsung manufacturing such poor quality product which will stop functioning after one year and 4 months of its purchase. Please stop fooling the people of india. Was this information helpful? | |||
Oct 12, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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