[Resolved]  Samsung India — samsung ac service agent unethical behaviour

Address:Chhatarpur, Madhya Pradesh, 471201

I installed first time samsung split ac from nearby service center.
On 19 april 2018
Service agent no. [protected] (R k enterprises), chhatarpur
Agent came to home and they are (Two) boys who came to install.
They do not have proper drilling machine, so they increase the pipe length (Copper pipe) for which i have to pay extra charges,
And during welding the gas pipe they make two burn spot on outdoor unit.
And they did not check compressor gas and ask for payment.

They said we have checked it. It will cool after some time.
Took payment and gone away.
Now they are not responding

Now samsung msg me your ac installation request is cancelled.
+4 photos
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May 25, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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