[Resolved] Samsung India — Samsung Air Conditioner faulty right from installation

[Resolved] Samsung India — Samsung Air Conditioner faulty right from installation

A Anil Nimbalkar from Gadhinglaj, Maharashtra

This is to write to about Samsung defective air conditioner and complaining samsung almost from last one month almost to 20 times. Having call from Samsung office nothing has turned up okay. Non of the samsung guy turned up for repair rather than only promising from samsung office. I hope atleast CEO office would be serious to handle the complaint. I would like to ask Mr Ajay Sharma that did he follow for his promised services within 24 hours to be resolved with no cost to customer that he made to his customer. It was only call but no follow up to resolve complaint but excuses from Divya. I need a solution rather than explanation. Thank you and hope for action Anil Nimbalkar Was this information helpful? No (0) Yes (0)
Mar 31, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. However if you are still facing some problem in the product performance, we request you to share the details of the same. Our customer service team will shortly get in touch with you for providing resolution to your concern Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd
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