[Resolved] Samsung India — samsung c9 pro | |||
It's been a year since i brought c9 pro and everything was fine until last few days. Had kept the mobile for charging and then there was this message pop up saying "moisture has been detected in your charger/usb port. Make sure it is completely dry before charging your device. Drying the port may take some time." it was not at all wet. Even then i waited for sometime but the problem continues and i charge my mobile using the fast charger which somehow works but takes too long to charge. This is not what i expect from 30k worth handset and that too from a company like samsung! Was this information helpful? | |||
Nov 4, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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