[Resolved] Samsung India — Samsung charger not being replaced during guarantee period

sanjaysumbetla

from Alappuzha, Kerala

Address:	Ernakulam, Kerala, 682037
Website:	www.samsung.com

Samsung charger not being replaced during guarantee period. during the initial period of purchase the charger was having loose connection and due to busy work schedule working in BPCL I could not go to the shop for replacement and finally I went to Samsung dealer shop in mavellikara he refused to give asking me to get the original box of charger which I had not kept it with me. Kindly do the needful or for such a small issue I will have to publisise the matter and circulate it to all and also give in news. Please do the needful.
contact no of perumpalli associates, opp petrol bunk mavelikkara puthiyakavu ph: [protected]

sanjay
[protected]

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Mar 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd