Samsung India — samsung company is cheating.

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New Delhi, Delhi, 110059

My Samsung S7 edge powered off just after last update & is not turning on. Its just been 1 & half years. When I asked for warranty extention they told me that it will cover only software issues so I dropped it. I am really e troubling a lot since te day I got this phone. My headphones stopped working just after 6 months & phone stopped working after 1 & half year. Also it took them 7-8 months to provide me cashback. I bought this one for Rs 56000/-. I have to constantly deal with the customer care about everything, calling them 2-3 times regularly.
And now the people are not taking any responsibility for the damage caused to it by the software update that I got from Samsung itself. Service centre told me interior is burnt both for motherboard & screen and nor the charging point is burnt nor is their any moisture inside. They gave me a bill of Rs 30000/- apprx. I have never opened the phone & never is it in water or any sort of liquid. The Samsung person themselves are telling that it is burnt from inside & the last activity was the software update. I don't know if this is their business strategy or what. I cannot spend again this much amount within 2 years period. This damage is surely caused by Software update. Because no exterior causes caused the burn. I have written to CEO & they dont take any responsibility for the dead phone because of their update. I have gone through a news in economics times that the Oreo update is causing problems & it certainly has made my phone dead. And they are not even providing photos of my phones interior.
I dont know why I ever spent my hard earned money on this phone. You can find on forums & news that people are facing such problems and Samsung is not bothered to give a damn about it.