[Resolved]  Samsung India — samsung estore - emi cashback offer (running fraud site)

Address:

560048

Bought two products from samsung estore in month of april with emi interest refund offer within 90 days. I just got a call from mr. Tanveer (Customer care) that for both the orders[protected] and[protected], emi interest refund is not applicable!!! Are you guys running a business or a joke??

For the order#[protected], i have already shared the screen shot (See attached) of your samsung estore website (Taken in the month of april) which is clearly showing the offer applicable on hdfc 24 months emi. Your order confirmation emails doesnt even show the offer details neither you store the past details in your system!! Are you running an ecommerce website or a ponzi scheme left to subjective interpretation and word of month!???

For the other order#[protected], unfortunately i forgot to take a screen shot - but i placed the order only because of the emi interest refund offer. As you can see from screenshot, citibank had offer on 18 months emi. Without the offer, never even in my dreams i will place an order is such a # website like yours. Amazon/flipkart are million times better in terms of customer service.

Pls note i am tired and frustrated of this repeated instance of lies, poor customer service and will definitely go to consumer court and claim a compensation of rs. 10 lakhs for all the frustration, cheating and lies you guys have put forward.

Also i am going to put all these incidences in social media so that other customers should know how poorly samsung is running business and trying to fool/cheat customers. Pathetic at its best

Regards

Aditya mukerji