[Resolved] Samsung India — samsung galaxy a7 hang on logo | |||
Hello, This is rakhi and my brand new samsung galaxy a7 bought on 19th jsn 2019 is not working and stuck on the logo. The service centre people said that it is not the software problem and asked me to wait one more day as some is to be replaced. I am highly disappointed and aghast that a 22day old mobile costing rs.18000/- just stops working and now it needs a part replacement. I need a replacement price as i am not satisfied with your service. Now i will wait till tomorrow for my phone from service centre or i will have to resort to legal complaint with consumer protection. Was this information helpful? | |||
Mar 19, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 13, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Verified Support Feb 14, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
Comments
Today is day 2 of the complaint registration and I am still without a phone. So much in the name of customer service and wasting my hard earned Rs.18000/- on this piece of trash called Samsung Galaxy A7.
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