[Resolved] Samsung India — samsung galaxy grand prime | |||||
I purchased a Samsung Galaxy grand prime in June 2017.Now it stopped working suddenly.On approaching Samsung customer care center they told that the battery is getting recharged.When I asked to replace it at Free of cost since my mobile is in warranty period.Then they said battery will not be replaced.Please instruct the Samsung authorities to replace the battery at Free of cost since my mobile is in warranty period. With regards K.sampath Kumar Was this information helpful? | |||||
Dec 16, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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