[Resolved] Samsung India — samsung galaxy j5-6 overheating problem since purchase | |||
Dear sir, I have purchased samsung galaxy J5-2016 edition having serial number [protected] on dated 2.01.17 from flipkart.From the date of purchase there is issue of overheating and unable to used it .During internet connection mobiles gets so overheat that it feels that be blast soon.Local service center not attend the issue properly.please replace the mobile on priority. Was this information helpful? | |||
Oct 20, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd