[Resolved]  Samsung India — Samsung galaxy j7 battery is not working

Address:Guntur, Andhra Pradesh

I have purchased Samsung galaxy j7 on 22/4/2016 in Samsung store raj computer &electronics in macherla city in andhrapradesh . last three days onwards I have faced problem with my ha and set .I.e my mobile is frequently discharged. So I telephoned to ur customer care .they suggest that go to near Samsung service center but here one our near service center is faraway from my long place .so needful your end as early as possible.
Was this information helpful?
No (0)
Yes (0)
Dec 29, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18880
    Pending
    0
    Resolved
    11168
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information