[Resolved] Samsung India — Samsung Galaxy J7 Gold mobile not working in last 3 months | |||||
Dear Team, This is to bring your immediate attention that my Samsung Galaxy J7 mobile has not been working for the last 3 months and it was given to your service center for repair. The same was not attended properly and the warranty period will be expiring next month. You are requested to guide me on this. My handset details is as follows; Model: Samsung Galaxy J7 Gold S/N: [protected] Date of purchase: 30/04/2016 Please see the attachment also. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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My device samsung j7 SM-J700F and I am try Avery day update in device settingabout.
But unfortunately new update not available currenty.
After samsung lounch J7 old and after new J7(6) all devices are updated with marshmallow with company and OTA.
But my device is not new update show with OTA.
Please provide me sugession.
Thankyou.