[Resolved]  Samsung India — samsung galaxy s6 edge

Address:West Champaran, Bihar, 845438

My mobile had heating problem. I complained it in the service center. The problem is not solved at all.
It came back with touch issue of back botton and restore botton
Heating problem is also not solve.
The service centre is not taking care. They are not even understanding my problem

It is under complete warranty period.
I purchased it on[protected]

Serial no. Rz8h71ttq2l

Kindly help me.

Unexpected product and highly bad response from this huge brand "samsung".
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Oct 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Dear support,
I buy one galaxy grand prime phone from Saudi Arabia then I send to family in India but I cannot use there. So kindly give me country code for India. This phone ime code attached.

Thank you,
19.09.2017

I purchased 64 Gb card plus 64 Gb card free but I received from your side 1 memory card 64Gb duplicate and 1 is 16Gb duplicate and both are not working
I want refund my money total 848

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